Frequently Asked Questions

Getting Started

Choose CircleVA for an exceptional track record, with a high customer retention rate of 98.5% and award-winning services that demonstrate our commitment to excellence.

CircleVA offers a wide range of services to meet your business and personal needs. Our services include virtual assistance, customer support, project management, program management, social and digital marketing, and bookkeeping and financing. We tailor our services to match your unique requirements.
We can help you by taking care of time-consuming tasks, improving efficiency, enhancing customer support, managing projects, and providing expert assistance in various domains. Our goal is to help you focus on what matters most while we handle the rest.
Getting started is easy! You can either sign up directly on our website or book a consultation call with our team to discuss your needs. Once you’ve chosen your service package, we’ll guide you through the onboarding process.
After signing up, you’ll be assigned a dedicated team to manage your tasks. We’ll work with you to define your needs and create a personalized plan for your business or personal support.
Yes, our services are highly customizable to meet your specific needs. We work closely with each client to tailor our services to their unique requirements.

Pricing and Packages

We offer flexible pricing options to accommodate different budgets. Our pricing varies based on the package and services you choose. Please visit our Pricing page for detailed information.

Our pricing is transparent and based on the service package you choose. We offer various packages with different hourly commitments. You can find detailed pricing information on our Pricing page.

Absolutely! You can upgrade, downgrade, or customize your package at any time to better suit your evolving needs. Contact us, and we’ll assist you in making the necessary adjustments.

Support and Communication

We provide various communication channels, including email, text, phone, and video conferencing. You’ll have direct access to your team to ensure seamless communication.

Yes, you can request additional support or adjust your package to meet changing demands. Our flexibility ensures that you always have the right level of assistance.

We aim to match you with a dedicated team within 24-48 hours of signing up, depending on your service package and specific requirements.

You can expect exceptional support from our dedicated team. We’re committed to your success and are available to assist you throughout our partnership. You’ll receive regular updates, weekly reports, and transparent communication.

You can reach out to us through our Contact Us page. We’re here to assist you with any questions or concerns you may have.

Billing and Payments

Billing at CircleVA is designed for your convenience. Your monthly service fee will be automatically charged from the card on file, ensuring a seamless payment process. Additionally, you’ll receive a detailed itemized invoice for your records, providing full transparency and clarity regarding the services provided .

We use PayPal payment gateway for receiving the payments. PayPal is a reputed company, so your payment information is 100% secured. PayPal doesn’t share your credit card information with anyone including us.

Join the CircleVA Journey

Our commitment goes beyond assistance – it's about collaboration. With CircleVA, you're not just a client; you're a partner on a shared journey towards achievement and growth.